Mark R review for SHIP CAR NOW Auto Transport

Complete Review details by Mark R
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :    3 days past due and counting
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   595866-JS
  • Origin :   California
  • Pickup :   On Time
  • Destination :   New York
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

The car was picked up 3/17/2014 and the estimated time of delivery was 3/27/2014 and as of 3/30/2014 the car still has not been delivered. Over this past week I have called and left several messages to the driver and ShipYourCarNow to get an update and no one ever called me back. It was only yesterday after I called ShipYourCarNow numerous times that I was able to get some sort of estimate time on delivery. Both the driver and dShipYourCarNow told me that it would be delivered that same night and 20 hours later I still don't have the car. I don't know what's going on with them, but you would think that ShipYourCarNow would know when the driver would be in the vicinity of the drop off location. To give such erroneous delivery dates ( 3 days and still counting after estimated time of delivery) , not return any phone calls ( 10 calls to ShipYourCarNow and the driver), to say that the car will be dropped off last night ( 20 hours ago), and not give any reason or update on why the delivery is late is unacceptable and is why I would never ever recommend ShipYourCarNow to anyone.

Total Review for SHIP CAR NOW Auto Transport  : 5      View All