Rod review for Rock Bottom Rate Transport, LLC

Review Description

Buyer Beware!!!!!! Do NOT use the Rock Bottom Rate Transport, LLC car transport service!! THIS IS THE BIGGEST RIP-OFF EVER!! I contracted to have my car shipped from New York to Florida in September 2014. I signed a contract with Rock Bottom Rate Transport, LLC for $599.00 after speaking with Mike. He advertises zero cost down…..but Mike then tells you that it will cost you an extra $100 if you do not put something down. I did not want the extra charge and Mike told me that if I used a credit card….there would also be another substantial charge. He asked me to give him a check over the phone….so I did give him $99 which was promptly cashed. He sent a contract to me which I signed and my car was supposed to be picked up between Sept 17-19 and delivered Sept 23-25. All set – and so I thought. When Sept 17th came and went I messaged Mike who told me it would be picked up by the 19th per our contract. Thursday came and went….then on Friday when I did not get a call from the transporter for pick-up I tried to connect with Mike on the phone. He would not respond to my phone call. I emailed him several times and texted him asking him to call me. Finally later on Friday I received an email from Mike telling me it would be Monday – the day I was flying to Florida. I responded telling him no one would be there for the pick-up in NY. He just would not respond! I called and called…..Mike would not return any call. On Saturday I started calling other transporters to see if I could get someone else…….at that time it was going to cost me over $900. One of the transporters I called told me he saw my request from Rock Bottom Rate Transport, LLC on the national transportation shipper board for $800. In other words…..Mike put my request out there for $800……..not the $599 in my contract! So here is what would have happened……..if Mike got a shipper for $800 to pick up the car…..I would have been surprised when the car was delivered to Florida and would have had to pay the shipper $800 to get my car off the truck. What a surprise that would have been. I again emailed Mike telling him to cancel the order since he did not live up to the conditions set forth in the contract. After I investigated a little further………I found that Rock Bottom Rate Transport , LLC has been called out for fraud so many times it is disgusting! I even saw a report that Mike fabricated several positive reviews on some of the transport web sites to mislead the consumer into thinking he was an honest shipper. Mike takes your money and never picks up the car. You lose your deposit. Or…..you get your car shipped but it costs much more than you contracted for. I have tried over and over to get my $99 back (sent message on 9/25, 10/3, 10/31, 11/2, 11/4) but again Mike just refuses to respond. I later found out he uses the check method for deposit because consumers can get a refund if using a credit card……but not with the check. He has even been accused of cashing checks against a customer’s checking account without permission!! This is Mike’s mode of operation……get a deposit and never picks up the car. I’ve listed below just a few of the various internet sites, including the Better Business Bureau, which shows how Rock Bottom Rate Transport, LLC is a huge SCAM!! So take it from one who got ripped off………do not use Rock Bottom Rate Transport, LLC for car transport! Check it out for yourself