D. A. Berkley review for Reindeer Auto Relocation

Review Description

My car was delivered on time (actually it was early). That is the good. But here is the bad. At pick-up, the guys had another car that they were towing, and they dumped that car in the middle of my street so that my BMW could ride flat (...hope that they wouldn't treat my car like that, but who knows what they do out of sight). The tow guys noted "dirt" on the sheet identifying any damage at pick-up using the same code that was to be used for "dents." I was put off first by noting dirty spots (it had been washed recently and really was not dirty), and then by their initial refusal to change the notation to clearly spell out dirt instead of dents. The "VIP" sticker is a joke. The sticker was missing when the car was delivered, and when the guys picked-up my carI knew it was a joke because they kind of chuckled when I asked about it. The car arrived with an oily, dark rubbery sheen all over it. Dirty was an understatement. It seemed as if oil or tire residue was sprayed onto my car. I had to get my car detailed. I complained at drop-off and followed-up with Reindeer. They sent my a $10 check for my $50 detail (Whoopy!!!). I would prefer some other transport service, like the one I used several years ago, but can't think of its name.