Jennifer review for Premier Towing and Auto Transport

Review Description

Premier Towing and Auto Transport out of Lexington, KY, moved my Buick from Oregon to Washington in August. The driver damaged the front driver's side valance while loading the car onto the car carrier. Later, in transit, the passenger side rear panel was damaged significantly while the carrier was parked at a truck stop. I have been trying to get Premier to make good on the reported damages since that time. Sadly, I feel that they are avoiding my calls and emails, and, in my opinion, have not made any good faith effort to repair the damages, even though I provided them with estimates from 2 companies more than a month ago. They said they wanted to send out an independent adjustor, but they haven't even done that yet. This is unacceptable. I would like to see them follow through and make the Buick right. Thank you for your attention to this matter.