Eric review for Point 2 Point Auto Transport

Complete Review details by Eric
  • Posted By :   
  • Posted On :   
  • Posted From :   
  • Review Title :   Poor Service
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

After getting my quote of $775, i paid my deposit of $150. 5 days later i called because my car was suppose to be picked up by then. He said he was sorry and didnt know what happened. Then he asked me to pay more than my quoted price. He wanted $75 dollars more. I said yes due to the time restraints. The car finally got picked up 7 days after my deposit was paid. A different company came and picked up my vehicle which was kinda of strange. I had cash to pay the drive like i was told to due. So i tried to contact P2P to make sure everything was ok. Nobody answered as usual. They didnt ask for any kinda of payment. After my car left I tried to contact P2P a number of times by phone, voicemail, and email. Finally getting a hold of them i asked how i was going to pay for the car since i was not going to be at the final destination yet. He was suppose to get back to me but never did. So i contacted the company that picked up my car on my own. I had to get the money wired to there account which costed me $50 more dollars. I could have mailed the funds in a certified check but who knows if it would have made it there in time. My car took 7 days to get to Virginia from California. Pretty fast. Thats the only good thing. I arrived the next day after a friend signed for the car. After looking at the car it was dirty which i expected. Everybody has seen a semi hawl a bunch of cars. I dont understand how my car wasnt scratched but how the paint was rubbed completely off in some spots. My car is 10 years old and paid for so i dont really care but if you have a newer car and the paint shines it wont after being shipped by P2P. Its been two weeks since i have recieved my car and i still have not recieved half of my deposit back either. It was promisted to be credited back to my credit card after the car was delivered.

Total Review for Point 2 Point Auto Transport  : 5      View All