Darienne review for Parker Auto Transport, LLC

Review Description

I used this transport company is 2017 to ship my brand new car from ohio to Las Vegas, I flew my brother in town to pick it up on the day it said it would be delivered and it didn’t not arrive until two days later. I had to pay 2 extra days for my rental and cancel and rebook my brother’s flight on top of the transport cost. Against my better judgement I decided to contact this company again to ship 2 of my vehicles. I requested a few quotes to weigh my options. Ultimately, I was overcharged and disrespected by the extremely rude owner Joanne. She was incredible rude even after I’ve spent nearly $5k with her company. She then cancelled my payment in fear that I would dispute the charges (which I’ve never done in my life) and now I have to pay cash once my cars are delivered. Mind you she did this AFTER both my cars were picked up, otherwise I would cancel but now my hands are tied. This is the worst service I have ever received and it’s truly disappointing. I would highly recommend not using this company.