D review for New Way Moving Services

Complete Review details by D
  • Posted By :   
  • Posted On :   
  • Posted From :   Kansas
  • Review Title :   WON'T GIVE REFUND!!
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I was seduced by the low quote price, but then I decided to look at reviews. After seeing their D- review on BBB I decided to cancel my deposit. I called the agent back three minutes after we had spoken to cancel. I cancelled via written email (as he requested) FOUR TIMES. I NEVER gave permission for them to charge my credit card? And the charge is still there. I finally had to call my credit card company. I'm so glad I didn't use them if just getting my deposit back is this terrible! STAY AWAY!

Total Review for New Way Moving Services  : 75      View All