Craig review for New Way Moving Services
Complete Review details by Craig
- Posted By : Craig
- Posted On : 02/07/12,12:32:29
- Posted From : New York
- Review Title : What a sham
- Star Rating :
- Rating: 0 Out of 5
- Quote or Order ID : P617109
- Origin : Maryland
- Pickup : Never
- Destination : New York
- Delivery : Never
- Honesty : NA
- Knowlegeable : NA
- Hold Times/Promptness : NA
- Overall Customer Service : NA
Review Description
I wish I found this site before I gave the criminals my money. I paid for a service that was never provided. After 13 days of waiting for a pick-up I was forced to use Plycon which I should have done from teh beginning. They got the job done immediately. New Way tried to get more and more money out of me with false promises of getting the job done. They kept my deposit and refuse to refund it. They are a terrible company that have proven to be terrible at what they do. Good luck if you have already given them a deposit, if you havent yet then go find a new transport company and save yourself the headache.
Rebuttal for this comment
Title : Reply to Craig
Rebuttal : The customer was offered a full refund, we have all the documnets saved. he had never submitted back the refund form. we had supplied this information to the BBBG as well so they had closed this case in our favour. it is very important when a customer submit a review to write the true information. what a shame
Posted By : Rachel
Date : 24-02-2012
Total Review for New Way Moving Services
: 75 View All