Becky Arias review for New Way Moving Services

Review Description

I set up a request for quote and was given a fair price. In several emails "marc" told me that the pick up was no problem - the location was do-able that in talking to the "GM" the time frame was good - just esign the contract so the deposit could be made and the pick up scheduled..... we sat around and wasted our vacation waiting for contact from the dispatch amyone to call. Nothing. I get home and email "Marc" only to be told "Contact dispatch" the blow off began. Dispatch said that there was no promise so I had to send all the emails. Still no promise.This morning their dispatch tells me that the pick up location isn't possible and that I would have to drive it almost 250 miles closer to the finla location in order to make the pick up possible. i'm outraged at this point I tell her that I want to speak to a supervisor - I get transfered to "Ron" who tells me not sure how this happen - that he'll look into it- but Portland is the only way they can accomidate me. HOW IS THIS COMPANY IN BUSINESS? bait and switch much? And now I'm not getting my deposit back because i cancelled the contract -not them because they came up with a solution. HOW THE HELL IS THIS COMPANY STILL IN BUSINESS ?