Review Description
The pick up of my vehicle was on Monday, June 21st and was executed without any significant problems. The driver for the carrier (Nationwide Transit Inc.) seemed reasonably courteous and competent. But very quickly, the delivery phase collapsed. My wife (who is partially disabled) was driving to the destination (Kingman, AZ) during the this same week. She departed on Tuesday morning, hoping that she would arrive within 2 days of the scheduled delivery date (Monday, 6/28/10) While in transit, my wife received calls from the driver and was threatening to have the car there by 8:00 on Thursday, June 24th and the consequences of her not being there ahead of him. This is clearly 4 days ahead of the scheduled deivery date! I feel this is violation of the contact. But wait, it gets worse. As it turned out, my wife won the cross country race (much to her detriment) and arrived in Kingman, AZ Thursday morning. After that, she received a call that the truck broke down near Seligman, AZ (about 77 mi. east of Kingman). Rather than hope for delivery, she was asked to pick the car up there. While I realize door to door delivery is not always possible, it should be at least in the same town or city. This is also a violation of the contract. She was fortunate to have a person who was willing to drive her vehicle back to Kingman. We really question whether the truck actually broke down or the driver did not want to stop in Kingman, as the remainder of his vehicles were going to the LA area. However, you must pass through Kingman to get to LA. My wife was unable to talk to the lead driver as he was either likely seeking help, having lunch or hiding somewhere. But she paid the trainee driver who delivered the car off the carrier to her. The only good news is that there appeared to be no body or mechanical damage to the car, just dust and dirt. I have one more car that I was thinking about shipping to Kingman, AZ. You can bet that I will driving it my self based on this expe