Tyler Matney review for N.P.S. Auto Transport

Review Description

Nick picked up a flawless classic mini in NC. Upon pick up the Bill of Lading was signed, and indicated no damage to the car, however the driver did not provide a copy at pick up, he took all the copies with him! Car arrived damaged in Phoenix (minor paint damage) and the bill of lading had the damaged marked. Interested how that got filled out some place between pick up and drop off. The driver and his wife were very friendly on the phone during transport, but as soon as this claim was mentioned they went CRAZY! I was left rude voice mails, and the innocent guy who dropped the car off was even harassed. These two are nothing but trouble, and now I have to have a quarter panel repainted on a classic car. My insurance company will ultimately get the money from their insurance, but they are going to make me go the full mile to get it taken care of. There are plenty of companies out there that follow the rules, and provide the documentation to protect both the client and shipper. But not these two, they used the bill of lading to protect themselves from damages. Go to another company, an honest one.