NAO Auto
Overall Rating : 2
-
1609 E HOLYOKE AVE, Spokane, WA, 99217
Description
Since 1999, NAO Auto Transport has been transporting vehicles to every city in the country and overseas. We offer competitive car shipping rates, friendly customer service, and an outstanding record of auto shipping satisfaction among our Satisfied Customers.
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NAO Auto has a total of
20
reviews and overall rating of
2
out of 5 till date.
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Evaluation Criteria For Awards
NAO Auto Reviews
Vitaly on Mar 17th 2025
4
Overall, the move went pretty smoothly. Pickup was exactly on the day promised, and delivery was made 1 day early. I did get a phone call 24 hours before delivery, and then a few hours on that day, so I was able to make plans to receive my Volvo XC60. Would definitely recommend them and would use again Read more ....
Jake on Sep 3rd 2024
5
I did not ship cars before, so I did quite some search for a reliable company. The NAO auto was selected by Evergreen that I chose. The driver arrived on time and was very friendly to accommodate my schedule. My car also arrived on time in Seattle. So the next day after I arrived there, I had my car in Read more ....
Maureen Martin on Aug 24th 2024
5
A very positive experience from Illinois to Washington. I was given several phone calls for estimated time of arrival and a thorough discussion and reassurance if the car arrived damaged and how we will handle it. My BMW 750 Lix arrived in perfect condition and ahead of schedule. Driver delivered it right to my front door. Driver was professional looking, Read more ....
TeShauna P. on Mar 14th 2023
1
These guys are horrible and unfair to the industry. While they intercept vehicles to prevent other transporters from picking up the load, they leave your car sitting in their company lot before it has a driver for that route. They lie to their custo0mers and overwork their drivers and have raggedy transport trucks. Read more ....
Teshauna P. on Jan 12th 2023
5
These guys are horrible and unfair to the industry. While they intercept vehicles to prevent other transporters from picking up the load, they leave your car sitting in their company lot before it has a driver for that route. They lie to their custo0mers and overwork their drivers and have raggedy transport trucks. Read more ....
Tom Wright on Aug 9th 2022
1
Absolutely do not use this carrier my 1970 barracuda showed up with brake fluid on the roof from another car. I said something about it but the driver just rubbed it off and stated it was fine. He was in a hurry, and after waiting for my new pride and joy for about 20 days from Michigan he said sign Read more ....
Jeremiah on Apr 11th 2022
5
Car was delivered in great condition and our delivery person stepan was excellent. We had a problem on our end during payment and stepan was patient while we took the time to get it sorted out. I wish the group was able to accept credit cards to make payment easier but other than that, I was completely satisfied and more Read more ....
Jeremiah on Oct 11th 2021
5
Car was delivered in great condition and our delivery person stepan was excellent. We had a problem on our end during payment and stepan was patient while we took the time to get it sorted out. I wish the group was able to accept credit cards to make payment easier but other than that, I was completely satisfied and more Read more ....
Global AutoCarry, Inc. Teresa Kelly on Feb 28th 2020
0
Did not uphold contract signed. No inspection or pictures taken that were required. Very unprofessional. Took 12 days when should have been maybe 6/7. Read more ....
Samantha Pryce on Nov 12th 2019
5
Ian our driver was professional courteous and everything you could ask for.*****
Alex could use a little customer service etiquette, but Ian far made up for this. Read more ....
AUTOSPACE on May 17th 2019
0
THIS WAS THE RUDEST COMPANY THAT I HAVE EVER DELT WITH!!! ALEX NEEDS A LESSON IN BUSINESS ETIQUETTE AND HOW TO CONTACT BUSINESS PROFESSIONAL. COMMUNICATION IS KEY TO A SUCCESSFUL BUSINESS TRANSACTION. NEVER SHOWED UP TO PICK MY VEHICLE AND AFTER I CANCELLED MY LOAD WITH THEM THYE STILL PICKED UP MY VEHICLE. I HAD TO CALL THE POLICE AND Read more ....
Mina on Sep 5th 2015
0
My car was delayed by over 10 days. I kept contacting the dispatch department to figure out what was going on. First, he told me that there was something wrong in the shipping truck. Then he told me the driver had to order some parts for it. They only give you $25 per delayed day, which was not even close Read more ....
Mina on Sep 5th 2015
0
My car was delayed by over 10 days. I kept contacting the dispatch department to figure out what was going on. First, he told me that there was something wrong in the shipping truck. Then he told me the driver had to order some parts for it. They only give you $25 per delayed day, which was not even close Read more ....
Denny Hamann on Sep 4th 2013
5
Picked up early...delivered early ..reasonable rates ..did a great job with 2 custom classics.
Couldn't have been easier.
Shipping 2 classics from Alaska all the way to Chicago made us very nervous but
these guys made our day. Read more ....
Daniel on Jul 9th 2013
1
NAO auto shipped my car from Seattle to Pittsburgh for a competitive $950. Shipment was first delayed by one week, then "maybe two weeks, maybe more". Very inconvenient, but understandable for cross-country shipping. What was not understandable was that it is IMPOSSIBLE to reach them. Impossible to reach driver, dispatch, front office, anyone. They have phone numbers that are disconnected, Read more ....
on Jan 14th 2013
0
If I described all the problems I had with this carrier, I would have to write a book.
They changed the pick up date 4 times but NEVER contacted me. Then I inquired about getting another carrier. This 2nd carrier found my order(from kent, OH to Portland, OR) and found that NAO had increased the cost 225.00. Again, they did this Read more ....
Muthu on Nov 22nd 2012
0
I transported my 2012 Sentra through NAO Auto. The truck driver who delivered the Car was very rude. And they have put a dent on the front hood :( At the time of delivery, they said their insurance will cover it 100 percent. I have been contacting them for the Claim but there is no response at all. If you Read more ....
Michael Lattibeaudiere on Feb 10th 2012
0
I ordered a $65K car and had it delivered from Kansas to Texas. While the driver was backing my car out for another delivery, he hit a pole with my car. I filled out a form that described the damage in detail with the driver and he assured me they would take car of the damage. It Read more ....
Richard Riddell on May 29th 2010
4
I contacted classic auto express and found representative of this company to be very friendly, personable, fun to deal with and honest. I was given every detail of info I needed when I arranged the shipping of my car with NAO Auto. The pick up was arranged perfectly within the time period as expected. When the driver arrived at my Read more ....
Bruno Campos on Dec 15th 2009
4
NAO Auto was the transporter for my shipment, it was brokered through Specialty Mobile Systems. I was leaving the nation on short notice and needed to transport my vehicle to my parents for a year of storage. My car was picked up on my last day in town so I minimized the additional cost of renting a car. Vadim the Read more ....
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