Tina Lee review for INJ Incorporated

Review Description

The driver took our vehicle and then two days later tried to get more money from us. He threatened to not release our vehicle unless we paid him an extra $100. He claimed the car was overweight. When we booked this transport we were told we could place items in the vehicle not to exceed 100 lbs and not to cover any of the windows. We followed just that. If he felt our vehicle was overweight he did not mention any fees upon pick up. Once he had our car we had no choice but to pay him because he would not release it without the extra money. He also told us he would get the car to us in 4-5 days, instead we received it 7 days later. He even tried to get even more money from us if we wanted it earlier. This is completely unprofessional and we will never recommend this company to anyone. Worst experience for us.