dina review for Fast Lane Logistics

Complete Review details by dina
  • Posted By :   
  • Posted On :   
  • Posted From :   Missouri
  • Review Title :   customer service is very poor.
  • Star Rating :   
  • Rating:   3 Out of 5
  • Quote or Order ID :   
  • Origin :   Missouri
  • Pickup :   Early
  • Destination :   Missouri
  • Delivery :   On Time
  • Honesty :   Average
  • Knowlegeable :   Average
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

Fast Lane Logistics customer service is very poor. Their toll free number barely works as their customer service executive does not pick up calls and I keep on dialing as per the recorded instructions and wait for experts to handle my queries.

Rebuttal for this comment
Title    :     Manager
Rebuttal    :     We apologize for the missed calls our phones were hacked and we were not receiving calls. Feel free to call my personal cell number anytime at 8185997979. Thank You Rick
Posted By     :      Rick Memmott
Date               :     27-02-2013

Total Review for Fast Lane Logistics  : 2      View All