Jody review for Express Delivery Inc.

Complete Review details by Jody
  • Posted By :   
  • Posted On :   
  • Posted From :   Hawaii
  • Review Title :   1300 miles put on my car and full of MUD
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   1144
  • Origin :   Washington
  • Pickup :   Late
  • Destination :   New York
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I paid a total of $2200 for my car to be shipped from Hawaii to NY ($1072.00 to MATSON, $850.00 to Express Delivery INC, and $278.00 to South Metro Transport). It took a month, ok I will give that but it was 7 days late. I delivered the car to MATSON in Honolulu in almost new condition with 7141 miles on it. Ryan contracted with express delivery inc. out of Spokane Washington to be the carrier. My car arrived in NY with 1303 extra miles on it and caked full of MUD throughout the wheel wells, engine compartment and between the catalytic converter and heat shield. Car was very dirty and even had an after market antenna on the car. (I removed the original and mailed it to NY so it wouldn't be stolen). I guess someone wanted to listen to the radio while it was being driven the 1300 miles!! The car was delivered to my son at 1030 at night, probably to hide its muddy condition. The driver informed my son that he would not take his car off the truck until he paid him and signed the bill of lading! I asked the manager at express delivery about this and his response was

Total Review for Express Delivery Inc.  : 4      View All