Isabelle review for Evergreen Auto Transport

Complete Review details by Isabelle
  • Posted By :   
  • Posted On :   
  • Posted From :   New Jersey
  • Review Title :   Warning! Do not use
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   1035
  • Origin :   South Carolina
  • Pickup :   Late
  • Destination :   New Jersey
  • Delivery :   Late
  • Honesty :   NA
  • Knowlegeable :   NA
  • Hold Times/Promptness :   NA
  • Overall Customer Service :   NA

Review Description

This has been a nightmare transaction. Missleading information about pick up times. I paid extra to have my car picked up expedited. It took over 1 week to have the car picked up. Then there were so many issues with the pick up truck that it took 1 1/2 weeks to get my car finally delivered from SC to NJ. The truck had motor problems and left my new Mercedes somewhere on a parking lot while his truck was transfered back to SC to get fixed. I was very worried that this was a scam and asked evergreen to provide me with the drivers license and insurance info of the driver. They could not provide this information. After I threatened to call the police as the car was missing I got more answers and my car was finally delivered. They overcharged me by $75 and I am still waiting for the refund. Very unprofessional, bad communication. I would highly recommend that you choose a different company. I will report this to the BBbureau.

Rebuttal for this comment
Title    :     Go Leave this review on Transport Reviews
Rebuttal    :     Please let your voice be heard loud and clear about this company. Go to www.transportreviews.com and leave this review. It is the most used review board for all transport companies. They somehow have a 5 star rating and people need to know what you experienced.
Posted By     :      Megan
Date               :     19-06-2011

Total Review for Evergreen Auto Transport  : 27      View All