Fishin' Huntin' guy review for Estes Express Lines
Complete Review details by Fishin' Huntin' guy
- Posted By : Fishin' Huntin' guy
- Posted On : 06/06/12,23:30:37
- Posted From : Montana
- Review Title : Sucking from the start...
- Star Rating :
- Rating: 0 Out of 5
- Quote or Order ID :
- Origin : California
- Pickup : Early
- Destination : Montana
- Delivery : Never
- Honesty : Poor
- Knowlegeable : Poor
- Hold Times/Promptness : Poor
- Overall Customer Service : Poor
Review Description
I purchased a gun safe from Costco.com. I received a tracking number that did not work. Costco sent me a number that worked, as it got me to an Estes site that gave some limited information (item waiting to be picked up in Riverside, CA) but was missing other information (cannot determine delivery date). I contacted Estes using the contac infromation on the site and from there began a frustrating series of exchange, ending with "Our records show the freight was not tendered to Estes." B.S. Why do I have a working tracking number, etc.? Costco is very together (minus using these guys to ship my item), so I very much doubt that the screw up is there. I have folks investigating the matter now. My safe better show up undamaged, or I am refusing it, Estes. Then Costco won't be using you much longer.
Rebuttal for this comment
Title : Goodluck
Rebuttal : You safe will probably come to you so messed up u wont know it is a safe. Estes does not care if it gets damaged or if you have to wait forever cause they all they care about is thw money they made off of your safe. The dock workers dont care either cause ESTES does not care about them at all. I know first hand
Posted By : Unnamed
Date : 27-06-2012
Total Review for Estes Express Lines
: 26 View All