Neil Rosen review for Eship Auto Trans

Review Description

I contracted with Eship with the stipulation that the full payment ($200 deposit, $1000 on delivery) for the transport was to be paid with a credit card. Eship accepted my deposit on credit card and assigned me to a carrier who told me that they did not accept credit cards. Eship was not able to find a carrier that would accept credit card payment so I was forced at the last minute to get a certified check and mail it to my contact person at at the delivery address. I contacted the carrier to make arrangements for pickup and was told it would be Oct 12. On Oct 12. I was informed by the carrier that the only way my car could be picked up before my move date (Oct. 15) was for them to send a driver who would drive my car 18 miles to an untended storage yard to wait for pickup. I paid for door to door truck pickup and did not want to authorize the carrier to drive my car other than to load it on/off his truck so any damage or liability would be covered by his insurance. If the driver had a collision it would be charged against my insurance and I decided to cancel shipment. With no time to find another auto transporter I was forced to sell the car. I twice requested a refund of my $200 deposit from Eship. Eship did not refund my $200 deposit and I had to file a dispute claim with my credit card company.