David McClellan review for Dependable Tow & Recovery Inc.

Review Description

I met Dave at their office in New York. I did not get the warm and fuzzies from him, but he texted the next day will a smoking deal and said the car would be there in 3 days. That did not happen, which would have been understandable if he let me know right away, but instead I asked what time it would be here the supposed day if delivery, to find out that it was still in New York. Terms of our agreement were deposit and balance COD. I received a text on a Wednesday stating the car would be a few hours away in another town and once we wired the money they would ship it the rest of the way. Basically holding it ransom, FYI nothing the police can do for you at this point. I ended up wiring the money and he still would not let me know where the car was being stored, even paid $40 more for secure storage for the night. I just wanted my car, so I drove 2 hours, finally got the location, and the car was not there, he sent another address 25 minutes away, my car was there, but it was not a secured location, it was an apartment complex and the car was left unlocked. The outside had 3000 miles of dirt and grime on it, even though I paid for an enclosed transport. The person who had the keys would not answer calls or text. After talking with the police, I had to steal my own car, and no one said anything, as it took an hour to ratchet it up onto the trailer. Then pay a lock smith to rekey it and someone to detail. Please use my misfortune to save yourself. Feel free to connect me with any questions, as this was just the nuts and bolts of the story.