Steve F review for Continental Auto Movers

Review Description

I could not be more angry or disappointed in the lack of service I have received from Continental Auto Movers. I am in the process of moving 2 vehicles from NorCal to NE Ohio. I gave CAM 4 days notice ("no problem" per Trudy @CAM) to pick up the first car--- both cars were picked up 8 days later after I called 4x day each day with a rare return phone call. My contract clearly states my credit will be charged (after I paid a deposit) upon delivery of my cars. The 3rd party trucker demanded cash upon delivery. Since I was unable to pay cash, the trucker has re-located my cars to Chicago and is holding them hostage for payment from Continental Auto Movers. "Phillip" the head dispatcher admitted that Continental Auto Movers screwed up in contracting credit card with me --and-- contracting cash with the trucker. He fully admitted this in a three-way phone call between he, I and the 3rd party trucker. At this time, I have NO IDEA when I will get my cars (today is day #10 since pick-up). I have made a dozen calls to Continental where all people PROMISE to call me back and I have not had a returned phone call YET. I would avoid ANY transaction with CAM as they cannot be trusted. My cars are being held hostage at this point and I anticipate I will have to file them as stolen property to somehow get them back.