Ivy review for Car Transport Express

Review Description

They got me Good. I was moving from Michigan to Arizona. I contacted (CTE) for service, James responded saying that they are not brokers and they have their own truck and my F-150 and my wife's suv would be picked up on 6/25/11-6/27/11. So they took my deposit (warning read their fine print) I was warned by other companies of what was going to happened, I should have not listened to James. They did not pick my car up, they kept giving me excuses and they were not answering my calls, until I blocked my number. What they do is tell you that your car would be insured for $80,000 then take your deposit and then they would tell you days later that their truck has broken down so they will have to find a driver to take the offer. If you look at their contract it says that if they have to broker out your vehicle to another carrier, that your car is not covered anymore. So that is a scam they made to not have to pay or be responsible for anything, because they are brokers in the first place. They are not carriers. You must read the find print. You cant get your deposit back untill 10 days after the scheduled drop off date. You will not get your deposit back, that is how they hustle. Now I have to fly to Arizona and pick up my furniture and then fly back and my wife and I will have to Drive both cars back. If you go to their website the phone number is not theirs, its a number to a organic health store. They give fake names of the owner. I cant believe that this is not illegal. Please people if you want your car transported just go to the top 10 auto transporters. Its worth paying more than less, these guys are scum. They are not even accredited with the BBB. I should have checked this out first>Dont trust them at all. When I called today to cancel my order because I am totally disgusted and frustrated with them, then all of a sudden James was trying to over-talk me saying that now they have a driver, but when I also spoke with George he said they were still trying to find a carrier!!! Duh... they obviously just make up stuff.