Amber H review for Billcow Transport

Complete Review details by Amber H
  • Posted By :   
  • Posted On :   
  • Posted From :   
  • Review Title :   Horrible customer service.
  • Star Rating :   
  • Rating:   2 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

On date of arrival, driver could not locate my house (not a difficult location) and was over an hour late after I left work early to meet, got a ticket for hitting a tree in a roundabout and stated it was my fault because he could not find my location. Car was filthy. Stated I had to pay remaining balance (almost $600) in cash. Then he was not going to provide a receipt until I requested one, and then made it appear as an inconvenience. I would not recommend or use again.

Total Review for Billcow Transport  : 5      View All