Helen B review for Allegiance Auto Shipping Inc

Review Description

My vehicle was shipped by Allegiance and my experience was horrible. I paid extra for a specific day pick up they wanted to pick up the car early, when the car was delivered it was parked in an area that I was given a ticket, and finally the roof of my car was DAMAGED!!! When the car was returned it was so dirty I couldn't see the damages and I'm 5'1 so I could easily see the roof of my car. Once the car was washed and I was above it I noticed the damage a day later. As I had not signed the form at delivery claiming damages I'm now being told I many not get coverage. The damage was caused by something metal hitting the roof of my car...it's not a ding on the side that I could have caused! I have been trying to get my car repaired now for over a month and of course now Allegiance does not want to take responsibility as they are just the BROKER and NOT THE CARRIER. Translated means.... "legally we don't have to take responsibility. We will just take a fee for hiring someone else to do the job and then not hold them responsible for the damage. We are not the insured party so we don't have to worry about your claim. Thank you for your payment!!!" Do not use this company!!! If something goes wrong the promises of amazing service from the sweet voiced young lady will not be followed through. FIND A DIRECT CARRIER otherwise your throwing your money away and will have no coverage.