ST review for All State Carriers

Complete Review details by ST
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   Alright towing service but HORRIBLE CUSTOMER SERVICE!!!
  • Star Rating :   
  • Rating:   2 Out of 5
  • Quote or Order ID :   98639-TO
  • Origin :   California
  • Pickup :   On Time
  • Destination :   Mississippi
  • Delivery :   Early
  • Honesty :   Average
  • Knowlegeable :   Average
  • Hold Times/Promptness :   Average
  • Overall Customer Service :   Average

Review Description

Tony Beggio was my broker, and I told him my car cannot be delivered before July 7th. The driver told me at the time of pick-up that he was never informed of the delivery schedule. The driver said that he'll deliver them probably on July 5th. Since I won't be there, I had to pay-in-full at pick-up. I called Tony to inform him of the situation, and a moron (Monica) of a customer representative called me back with an obnoxious attitude and did not listen to what I had to say. I would have rated higher, but their customer service knocked it down significantly.

Total Review for All State Carriers  : 11      View All