Review Description
Sure do talk a good game. In a pinch now because I come to find out that they don't pay the "highest/lowest" commission so other transporters pick up their competitors cars first and then eventually pick up thei customer's cars. So much for honesty on their site! Service reps clearly had to follow a script, but when I spoke with a supervisor, I heard complacency in his tone. Was told, "listen, we are a small organization of people and Monday mornings are very very busy. We can't guarantee a call back, but we'll try. I'm also told their service organization is actively making calls to resolve the matter. Hummmmmm, small organization, can't keep up with the phone calls, yet they have people actively making calls?? Not looking too honest to me.