Review Description
Wow! What a breath of fresh air. I did my Google search and contacted several car carriers. Most were sleezy and hard sell. Many just kept trying to upgrade me into spending more $$$ wwith fear tactics. Eric at 1st Call was the exception. Dealing with the owner of the company directly was a big plus. Dealing with someone honest and trustworthy was the best. Eric was attentive before, during and after delivery. He answered his cell phone or called back promptly when needed. When our driver was running late on pick-up and not answering his cell phone, Eric got right on it and had us information and a call from the driver within 15 minutes! When the driver experienced delivery issues with another car that delayed our delivery Eric was again right on top of the situation. When a service goes well, it always looks good. When you encounter a hic-cup or two that is when you see if a company really gives the service they claim. I am happy to say that Eric at 1st Call really came through when needed . . . and when things were going well, his communication was tops! I would only make one call the next time I have to ship a car . . . . Eric at 1st Call Auto Haul.